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[ Source: otrs2-doc  ]

Пакунок: otrs2-doc-en (20100124-1)

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Open Ticket Request System - English documentation

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.

This package contains the documentation for otrs2 in English language.

Tags: User Interface: World Wide Web, Role: Документація, World Wide Web: Application, Works with: Bugs or Issues, Dictionaries, Email

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