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[ Source: otrs2  ]

Paketti: otrs2 (6.0.18-1) [non-free]

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Open Ticket Request System

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.

This package ships version 6 of OTRS.

Tagit: Implemented in: Perl, User Interface: World Wide Web, Role: Program, Scope: scope::application, use::organizing, Purpose: Time and Clock, Works with: Bugs or Issues

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