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Warning: This package is from the experimental distribution. That means it is likely unstable or buggy, and it may even cause data loss. Please be sure to consult the changelog and other possible documentation before using it.
Request Tracker (RT) is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. It features a web, email and command-line interfaces (see the package rt3.8-clients).
This is the 3.8 series of RT, it can be installed alongside the 3.4 and 3.6 series without any problems.
Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers.
RT manages key tasks such as the identification, prioritization, assignment, resolution and notification required by enterprise-critical applications including project management, help desk, NOC ticketing, CRM and software development.
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| Architecture | Package Size | Installed Size | Files |
|---|---|---|---|
| all | 2,421.1 kB | 14676 kB | [list of files] |