OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.
This package contains the documentation for otrs in English language.
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| Architecture | Package Size | Installed Size | Files |
|---|---|---|---|
| all | 2,267.8 kB | 3144 kB | [list of files] |